Every now and then we like to call out an individual health center for carrying out the mission in an extraordinary way. Peak Vista Community Health Centers in Colorado Springs has received PCMH recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships. What does that mean exactly? It means that Peak Vista has represented the model of primary care that combines the essential ingredients of teamwork and information technology not only to improve how patients experience care, but to reduce costs. This can’t be an easy task for a health center that serves more than 80,000 patients annually. But Peak Vista makes it look easy.
Too often in healthcare, the approach to patients can be episodic and fragmented; clinicians aren’t communicating with each other and the treatment is not coordinated. PCMH aims the bar much higher, and for good reason. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.
“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane in a press release. “Recognition shows that Peak Vista has the tools, systems and resources to provide its patients with the right care, at the right time.”
To earn recognition, which is valid for three years, Peak Vista demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of PCMH established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association. To find clinicians and their practices with NCQA PCMH Recognition, visit http://recognition.ncqa.org.