We are so proud of our friends at HRHCare (Hudson River HealthCare) in New York and Cherokee Health Systems (CHS) in East Tennessee. Both health centers were honored this week in Washington, D.C, by the National Committee for Quality Assurance (NCQA) at their 25th Anniversary Gala. NCQA is a private, nonprofit organization dedicated to improving healthcare quality.
“As we celebrate our own 40th Anniversary this year, HRHCare is so proud to be recognized as a lead organization providing high quality health care for all by the NCQA during their 25th Anniversary celebration,” said Anne Kauffman Nolon, MPH, President and CEO of HRHCare in a press release. “Having achieved Level 3 PCMH status from the NCQA is a testament to the mission of HRHCare to provide outstanding, compassionate care to the patients we serve.”
The secret formula to their success? Plan. Do. Study. Act. If you want to know what these words have to do with healthcare delivery, watch this great video by NCQA about HRHCare and see how this organization isn’t afraid to try out bold ideas.
Paul Kaye, MD, Executive Vice President of Practice Transformation at HRHCare, accepted award on behalf of HRHCare at the NCQA Gala. Previously serving as Chief Medical Officer of HRHCare for 21 years, Dr. Kaye was instrumental in helping HRHCare achieve Level 3 PCMH recognition. Some 22 HRHCare Health Centers now hold the highest PCMH status of Level 3, a recognition that establishes HRHCare as a medical home that focuses care coordination and communication to transform primary care into what patients need and want it to be.
HRHCare started nearly 40 years ago. Founded in 1975 to provide care to the medically underserved population of Peekskill, the health center organization has grown to include 29 health centers delivering care throughout a 10 county region of 135,000 patients with over 1,000 employees and 350 health care practitioners. Their services include adult and pediatric care; obstetrical and gynecological care; family planning; HIV counseling, testing and referral; dental services; mental health counseling; nutrition counseling; podiatry; WIC services; health education; and a full complement of outreach, translation, transportation, benefits counseling and health insurance enrollment assistance.
CHS, which operates in 18 locations around East Tennessee, was also honored for ground-breaking work using a whole health approach that blends in behavioral health services to address the psychological, social and environmental factors that affect overall health, as described in this NCQA video. The work they do is especially noteworthy given the challenges of the patient population they serve, which includes migrant farmworkers and a growing homeless population.
We congratulate these leaders in community health!